As you may have gathered from the press release, 3X Systems
has changed ownership and is now Trustyd selling the 3X Systems product line.
What this means is that any of our units that are out in the wild will continue
to be supported, will continue to function with our cloud based locator
service, and you’ll still be dealing with the same personnel at our Global
Headquarters in Dublin, Ohio.
The change in ownership has caused a redoubling on efforts
to improve our partner program as well as efforts to promote both the product
line, and the core tenets of backup and recovery. For partners and their
customers this means more engagement and concerted effort to proactively solve
potential technical and commercial obstacles. Educating partners and end users
on the most effective ways to protect important data is as always a high
priority.
Perhaps most importantly, the technology remains the same
for now. Your backups will continue to operate in the same manner, and this commercial
change will not affect your software or configuration in any way. Over time you
can look forward to a more effective release cycle and continued effort to
bring greater functionality and reliability to the 3X Systems Remote Backup
Appliance you know and trust. The support team remains onboard and ready to
respond to your questions and concerns.
If you have inquiries about the Trustyd acquisition of 3X
Systems please feel free to shoot an email to sales@trustyd.com
(for commercial questions) or support@trustyd.com
(technical questions). Information on the press release specifically can be
found here.
