Fairly recently the 3x.com domain was dropped here at our offices in favor of the trustyd.com domain (the new name of the company). Since this has occurred the support@3x.com address no longer reaches our support team. In order to make inquiries now you'll want to send an email to support@trustyd.com or browse over to our ticketing system at support.trustyd.com.
We do apologize for any difficulty caused by the change. If you have any questions about this at all feel free to contact support, or me personally via email or twitter.
We do apologize for any difficulty caused by the change. If you have any questions about this at all feel free to contact support, or me personally via email or twitter.